Who is using the phone? Why we started this business.
When Mike, John and I got together to discuss working on Voice AI, we began with a question:
We are thrilled to introduce Euphonia AI, a revolutionary voice AI service for businesses, brought to you by the visionary founders of OnSIP—Mike Oeth, John Riordan, and Rob Wolpov.
We started OnSIP in 2005 to solve one problem: Phone systems were way too complicated. So, we embarked on a mission to empower all companies with the ability to simply pick up the phone when it rang. We succeeded, supporting thousands of businesses over the years.
Times have changed. VoIP services have replaced phone systems, driving down complexity and cost. But, PEOPLE are still needed to answer customer calls and as anyone knows, good people are hard to find and keep. People are the lifeblood of a company and wasting time answering the same question over and over again on the phone is the last thing they should be doing. Wouldn’t it be great if your best people could work on something else?
With the emergence of Generative AI, we asked ourselves, what if we could use AI, instead of people, to answer business calls and help our customers? Enter Euphonia.
What if you could answer every call without people?
Let’s face it. Today, customers EXPECT bad service when they call. We’re flipping the script. If we do our job right, our artificial voice agents will do a better job than people answering calls and helping customers. Customers will choose to talk to artificial voice agents over other communications options. There will be no waiting on hold, no menu trees to navigate and “someone” will always answer and have the right answer.
For businesses deploying Euphonia, artificial voice agents will answer your inbound calls when you can’t. They are trained on your proprietary knowledge, ensuring seamless and accurate customer interactions. Artificial agents are equipped to handle it all with unmatched efficiency, accuracy, and scalability. They sound like people and talk freely to callers.
You pick the Euphonia Voicebot Agent which best matches your brand voice and personality. We train your Agent on your proprietary knowledge source be it your web site or proprietary documents. Your Agent will provide precise and contextually relevant responses, talking freely to your customers in a way you wish you could every time, any time.
To kick this off, we are welcoming our first customers to try Euphonia for free. It's easy! You'll be able to create your own Artificial Voice Agent and we'll give you a phone number to call and talk to your Agent. Give it shot!
Sincerely,
Mike, John and Rob
When Mike, John and I got together to discuss working on Voice AI, we began with a question:
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